Positz (“we”, “us” or “our”) aim to provide you with a positive experience when you purchase products (the Products) from the Positz website, which is displayed at www.positz.com (the Website).

Please ensure that you read these Purchase Terms and Condition (the Terms) carefully to understand your rights and our obligations to you when you shop in our site.

Take note that completion and submission of an order denote that you agree with the Terms, which constitute the agreement between Positz and you. Any variation of the Terms must be in writing and signed by a representative of ours.

The person making a purchase via the Website will be deemed to have accepted these Terms on behalf of the persons or business entities named in the booking form (if different from the person making a payment).

You accept total responsibility for the goods purchased by you and you use the goods at your own risk.

All prices quoted on the Website or pursuant to your enquiry with us are in Australian Dollars and include GST, where GST applies. We reserve the right to vary the prices displayed on the Website from time-to-time and without notice to you.

We accept payment various forms of online payment which will be presented to you at the time of purchase. Regardless of your payment method, we will send you a transaction confirmation email confirming receipt of your order.

You must provide full and accurate personal details at the time of placing your order with us. We will not be held responsible for any errors or omissions in your delivery details. Errors may include (but are not limited to); delivery to business premises without providing business/company name, incorrect postcode or suburb, missing unit or level number.

Any such errors or omissions in your address details may result in delays or non-delivery of your order and as such you will not be entitled to a refund or replacement of goods or refund of shipping charges.

If for whatever reason you do not take delivery of your items or you have entered your address incorrectly and your order is returned to us you may be entitled to a refund (excluding original delivery charges and/or any return charges we have incurred) or we can resend your order and you will be responsible to pay for the new delivery charges.

Extra fees charged to you by third party carriers which may include (but are not limited to) Australia Post parcel storage fees are the buyers’ responsibility and are not payable by us.

Any return of goods to us by you will be governed in accordance with our Returns Policy.

Please refer to our dedicated Shipping Times page.

Please refer to our dedicated Cancellation Policy page.

Notwithstanding delivery of the Products, title in any particular Products will remain with us until you have paid and discharged any and all monies owing pursuant to any invoice issued by us in relation to the goods, including all applicable GST.

The risk in the goods will pass to you upon delivery of the ordered goods to you.

If you have any questions about these Terms and Condition, please complete our online ‘Contact Us’ form.